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FAQ
Frequently asked questions
General
Yes! I ship anywhere in the U.S. Orders are sent via USPS Ground Advantage and go out within 1 business day after production is complete. Shipping is a flat rate of just $5.99!
Your satisfaction means so much to me. If you ever experience an issue with your order, please reach out right away so I can make it right. Because each item is handmade, I understand that sometimes things don’t turn out exactly as expected. In those cases, I’m more than happy to remake your product so you receive what you envisioned.Please note that I’m unable to offer returns, refunds, or remakes due to sizing issues, so I recommend checking size charts carefully before ordering. If there is a mistake or quality issue with your order, I will absolutely work with you to make it right. If a remake isn’t the right solution, I can also offer a refund within 30 days.My goal is always to ensure you feel cared for and completely happy with your purchase.
Every product is hand-designed and created by me using quality materials and professional application methods, including HTV, DTF transfers, professional embroidery, and/or hand applied rhinestones. The photos you see on my website and social media are always of items I’ve personally made. Each order is crafted with prayer, care, and intention, and I take pride in making sure your product arrives clean, fresh, and ready to be enjoyed.
Since every item is made to order, turnaround time can vary depending on the size of your order and the details involved. On average, most orders are completed within 7-10 business days. Some may be finished sooner, while larger or more detailed projects (especially those requiring custom design work) may take a little longer. I’ll always keep you updated on your order timeline!
You can place your order directly through the website. For custom requests, just fill out the custom order form on the site. I usually respond within 24 hours (and often much sooner!) so you won’t be left waiting long.
Yes! Local pickup is available in Lincoln, NE. Simply choose the local pickup option at checkout. Once your order is complete, pickup arrangements will be made via email. Local delivery may also be available for larger business, school, or team orders and will be arranged by email.
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